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A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on large public sector organizations. A point that arose from our consultations was that if public sector organizations are to embrace these new tools, then managers will have to learn to trust employees to use social media sensibly.

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Day: 16 May 2012

Mistaking advocacy for lobbying 

One of the unfortunate developments in the last few years has been the labelling of business associations as “lobbyists” –...