Chipping away at the identity challenge

In ICT On May 29, 2012 0 340 0

Governments are looking to online as the future of service delivery...

Great expectations: Reshaping the public service

In Renewal On May 29, 2012 0 326 0

Wayne Wouters spoke at the APEX Symposium yesterday, and reiterated two...

Reforming welfare: Transforming how Alberta Works

That Alberta Works office reflects a philosophical shift that has transformed...

A more elegant public service

Some public servants are tired of being told to do more...

Simple principles: Ontario’s shared service approach

Ontario was one of the first and most successful at implementing...

New Brunswick’s service success story

‘Get better and cut costs’ is the mandate of New Brunswick...

Transforming government IT infrastructure

Shared Services Canada (SSC) was created on August 4, 2011, to...

Fostering growth and productivity through innovation, change and IT

In 2000, IBM entered a new decade anticipating several strategic shifts....

The “third platform” and its impact on shared services

We are rethinking how IT serves government – shared services, increased...