A dirty dozen procurement trends
4 min read
Procurement is a strategic issue in the public sector. The expenditures are vast. In addition to fostering an ethical environment,...
How effective are your practices?
3 min read
What constitutes excellence in public procurement? How is it measured? You can evaluate your agency by asking 19 questions.
Science solution: The business of innovation
6 min read
There is little doubt that the federal government is reshaping the public service. In science, the government is also looking...
Mixed media: The generational communications conundrum
2 min read
It's no secret that the government workforce is changing in both the U.S. and Canada. One reason is diversity; the...
Five factors for managed print services
4 min read
Governments throughout Canada are facing a number of challenges, from reducing operational costs to meeting sustainability goals to procurement reform....
Unprecedented change requires transformation
2 min read
Yesterday I chaired a Toronto session, sponsored by IBM, that looked at the challenges facing the OPS as it copes...
Re-imagining the policymaking process
3 min read
In a technologically enabled, globalized world where the bad lending practices of banks in California can wreak havoc on the...
A strategy for new relationships with business
4 min read
Ontario's Business Sector Strategy is a groundbreaking initiative that has challenged the government to re-think current approaches, re-evaluate regulations and...
Designing ‘balanced’ performance indicators
4 min read
Canada is a hockey-loving nation and now is the time of year when performance in the National Hockey League comes...