Leading a culture of change
2 min read
Public sector leaders face an environment characterized by complexity, shifting demographics and ever greater demands for transparency, accountability and value...
Communication starts when your message is understood
7 min read
Governments monitor monetary inflation, and have kept it in check in recent years. But there’s another inflation, rampant, that isn’t...
The CGE Leadership Summit: A Visual Story
2 min read
It’s early morning, and the stage is set. Our panelists will soon be arriving, along with the recipients of our...
CGE honours passionate leadership
2 min read
“Over time, leadership matters more than leaders,” Dr. David Ulrich reminded delegates to CGE’s second annual Leadership Summit in Ottawa...
Constant change is the new normal
2 min read
The second annual CGE Leadership Summit was held yesterday in Ottawa. The session focused on public sector change and leadership,...
Old Words and Deeds
2 min read
Disclaimer: Note that while I work as a public servant, this is entirely my own initiative and what I post...
Information management: Where’s the beef?
7 min read
Today’s tasty hamburger bun is a marvel of industrial cuisine and mass distribution. But the vital part remains the content...
An online self-service tool that works
3 min read
How much is your property worth? In times past, you would have had to call up the Municipal Property Assessment...
Can a Chatham House Party cure CLM Disease?
6 min read
Departments and social media platforms within the government have been encouraging dialogue regarding Blueprint 2020. Our premise was that completely...
Toronto Transit Commission boosts efficiency with new scheduling system
2 min read
It has been estimated that each year the Wheel-Trans Department of the Toronto Transit Commission (TTC) provides service to approximately...