Reaching organizational goals through improved evaluation capacity
4 min read
Over the last four decades, public sector organizations have institutionalized program and policy evaluation practices to varying degrees. As a...
Deep impact: Digital technology’s challenge to governance
1 min read
There are, of course, thousands of public servants who deliver services directly to citizens: at the federal level, border agents,...
Cultivating content management
5 min read
It’s a well-known fact that websites are driven by content. Public service websites in particular produce and deliver content and...
Case competition: Practicing the art of policymaking
4 min read
Public servants know that most public administration issues are messy, complicated and seldom lend themselves to a right and wrong...
Defining Your Creativity
2 min read
In starting the new year, my thoughts go to goals and resolutions, as I am sure they do for many...
Ten tough challenges for 2015
13 min read
It seems that everyone is down on the public sector nowadays: it's too slow, too expensive, and unable to respond...
Youth advocates for open and responsive government
4 min read
On October 7, 2014 the World Bank Group (WBG) opened its doors on renown Pennsylvania Avenue in Washington, D.C. to...
Election 2015: Will Millennials find their voice?
4 min read
Barring an early federal election call fraught with risk, our next visit to the polls is legislatively bookmarked for October...
Lessons from the Field: Intrapreneurship in Action
9 min read
In this month’s blog, I’m featuring Bette-Jo Hughes, Associate Deputy Minister and Government Chief Information Officer, who I had the...
Digital Governance: What does it mean for public organizations?
2 min read
The mantra on technology and change is becoming tiresome, I’m sure, for many public servants: technology is forcing change, government...