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New Professionals in the Canadian Public Service: Engaged but Hindered
4 min read
Lately, all levels of the Canadian public service have devoted much attention to developing effective and forward-thinking public service renewal......
Changing management
4 min read
The word ‘dysfunctional’ is often used to describe individuals, families, relationships, organizations, and even governments. While ‘functional’ means it is......
A high-pressure public sector is bad for mental health. Can government help?
4 min read
When James Cattell, a delivery manager at the UK’s Department for Environment, Food and Rural Affairs (Defra), told colleagues about......
Instituting Change
4 min read
Kotter International found that 90 per cent of managers and employees surveyed believe that responsiveness has grown in importance during......
The Repeated History of Federal Management Reforms: Achieving Better Public Service Capacity and Governance Outcomes
8 min read
The federal government, as the largest and most complex public service organization in Canada, has traditionally been quite active in......
EP 53: The practice and challenges of Enterprise Performance Management
1 min read
In this episode of CGE Radio, J. Richard Jones talks with Suzanne Nickerson, National Lead for Defence Sector at KPMG......
Sustaining Progress
4 min read
In the 5th century BC, Nehemiah rebuilt the walls of Jerusalem. The governor’s transitional problem was how to maintain what......
The Phoenix pay system debacle
4 min read
In the spring of 2018, the Auditor General of Canada, Michael Ferguson, released a hard-hitting report on the Phoenix pay......
Bookshelf: When
7 min read
A few years back, consultants with ghSMART told us the biggest question we face is “who”: Picking staff is our......
Northern Leadership Perspectives: An interview with Dr. Joe Dragon
1 min read
Wildlife Biologist, professional hockey player and public servant, born and raised in a small First Nations Community in the Northwest......