The Silo Effect

Government is replete with silos. Like the weather, everyone complains about...

Don’t say it, draw it

Words, words, words. Blah, blah, blah. Our days – our work...

The Bookshelf: Triggers

Every evening, Marshall Goldsmith pays an associate to call and ask...

Changing behaviour: directing riders, motivating elephants and shaping paths

Let’s resume last month’s discussion on effective change initiatives with some...

Book Review: Negotiating So Everyone Wins

David Dingwall is familiar to many government executives for his role...

Bookshelf: The 27 Challenges Managers Face

Are you an undermanager? We’ve all been warned not to overmanage...