Deliverology: Lessons and Prospects – Canadian Government Executive

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March 17, 2016

Deliverology: Lessons and Prospects

Many elements of deliverology should be familiar to Canadian government executives. It begins with the sponsorship of the Prime Minister to drive change in the public service and the government’s delivery system. It identifies delivery chains and potential bottlenecks. The early version of the Trudeau model suggests a more de-concentrated model, potentially with several units associated with major national priorities. We have yet to learn about the size, budget and planned trajectory for instituting the new capabilities.

The Trudeau Liberal platform of instituting “delivery” capabilities has garnered considerable interest in the national media. Suddenly the spotlight focused on Michael Barber, creator of the UK’s Prime Minister’s Delivery Unit (PMDU) in Blair’s second government. The PMDU was established because Blair had come to believe that too many ministers and departments failed to follow through on government commitments. Barber spread the deliverology brand with his book Instruction to Deliver (2007) and Deliverology 101 (2011). He has consulted with McKinsey, and co-leads the Centre for Public Impact.


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