How to stifle innovation in 5 minutes – Canadian Government Executive

NEWS

SEARCH

DeliverologyPerformance
October 20, 2016

How to stifle innovation in 5 minutes

In a word: Stocktakes.

Mirriam-Webster defines stocktaking as “the act of estimating a situation at any given moment”. That’s not so bad right? Unfortunately, in business the underlying risk of frequent stocktakes is the unspoken mindset that: if we set targets, measure performance against the target, introduce consequence for missing the target then people will be motivated to perform better.

All is well when we hit the target, everyone likes to be rewarded.

But what happens when we miss? Does blame and shame motivate improved performance?

Google conducted a study recently where they tested a hypothesis that top performing teams are those that have the smartest, most capable team members. Top performing as defined by creating maximum revenue and number of patents for the organization. What they discovered astonished them.

There was no correlation between the smarts of the team members and the team’s measurable performance.

Believing the work matters, feeling that it is personally important, clarity of roles, plans and goals are dependability were four of the top five attributes.

But number one, by a country mile, was psychological safety – safety to take risks, fail and be vulnerable.

If this is true, then it questions the notion of the blame and shame associated with stocktakes – a key component of Deliverology and one of the five challenges of the approach that I’ve written about in a series of articles in Canadian Government Magazine.

Author and change agent Ken Miller, will address this issue and share his views on how to create and sustain improved results through cycles of iteration, experimentation and learning at Lean Government Summit on November 3, in Ottawa. It’s your chance to avoid the trap of stocktakes as you roll out your results and delivery plan.

Reserve your spot today: http://leanagility.com/en/leangovernmentsummit

About this author

Craig Szelestowski

Craig Szelestowski heads Lean Agility’s Lean Government practice. In his time as a Vice President at the Royal Canadian Mint, and later as an independent Lean Government facilitator, trainer and coach, he initiated and has led some of Canada’s most notable public sector Lean transformations.

0 comments

There are no comments for this post yet.

Be the first to comment. Click here.

Deliverology
 
Please to view this Content. (Not a member? Join Today! )...
 
An article in The Economist (March 8, 2015) notes that the...
 
Please to view this Content. (Not a member? Join Today! )...
 
Laskey Hart guest hosts CGE Radio this week with a summary...
 
The latest issue of Canadian Government Executive is now available. In...
 
Results Washington is Washington state government’s data-driven performance management and continuous...
 
In a word: Stocktakes. Mirriam-Webster defines stocktaking as “the act of estimating...
 
The quick definition of deliverology is simple: It is a system...
 
The delivery method developed by Sir Michael Barber, chief adviser to...
 
The results-driven work ethics of Michael Barber, a top British political...
 
  A PM’s message, an event that delivers and negotiating so...
 
Deliverology is fast becoming a buzzword in the Canadian government scene....
 
Please to view this Content. (Not a member? Join Today! )...
 
In this week’s episode, John covers some of the hot information...
 
Almost exactly mid-way in writing his How to Run a Government...
 
In this episode of CGE Radio, Patrice Dutil talks about the...
 
For several months now, the Liberal government ministers have been using...
 
The September 2016 issue of Canadian Government Executive is now available....
 
It’s been a long time since a public administration theorist has...
 
Canadian Government Executive, Canada’s leading magazine for public sector executives, is...
 
In this episode, editor-in-chief, Patrice Dutil talks about the need for...
 
On June 7, over 40 senior executives from within the public...
 
As much a 20 per cent of grade seven students in...
 
In this episode of CGE Radio, Craig Szelestowski from Lean Agility...
 
He is often referred to as the federal government’s first “chief...
 
Please to view this Content. (Not a member? Join Today! )...
 
Are you absolutely clear what the government wants to achieve? Are...
 
Please to view this Content. (Not a member? Join Today! )...
 
Quote of the week “‘Deliverology’ challenged government to be both clear...
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
Please to view this Content. (Not a member? Join Today! )...

Member Login

Forgot Password?

Join Us

Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.