It is no secret that evaluation reports in the federal public service are not being utilized to the extent that they should to support decision-making. This can be explained in part by the requirements of the 2009 Policy on Evaluation, which stipulates that all direct program spending must be evaluated every five years. The very fact that each program must be evaluated in that five-year span might not coincide with the actual needs of senior management. With the Policy currently being revised, there may be more flexibility to undertake more strategic evaluations. Evaluations that are better aligned with management’s needs will not only serve as a useful tool to support decision-making, but they will also help address any concerns, priorities, or challenges that senior management might have.
March 28, 2016
Improving the Utilization of Evaluation Reports by Focusing on Clients’ Needs