Mario Dion has been noted for the fresh approach he has brought to his office since his appointment as Chairperson of the Immigration and Refugee Board (IRB), Canada’s largest independent administrative tribunal, in January 2015. Mr. Dion came to the IRB with almost 35 years in the federal public service. A Montréal native, Mr. Dion obtained a law degree from the University of Ottawa in 1979 and began his career as a legal advisor at the Ministry of the Solicitor General. Within eight years, he was named ADM of Communications, Evaluation and Research at Corrections Canada. His career took him to the Department of Justice, the Privy Council Office, and finally to the role of Deputy Minister of Indian Residential Schools Resolution of Canada. In 2006, he was named Chairperson of the National Parole Board and between 2011 and 2014 was Commissioner of Public Sector Integrity. Patrice Dutil, Editor of Canadian Government Executive, caught up with him to talk about leadership, the IRB, and his drive to innovate.
Mario Dion, Chairperson of the Immigration and Refugee Board of Canada (IRB) on Being Ahead of the Curve
You cannot succeed as a leader if employees are not part of the conversation. Creativity and innovation on a daily basis are very much a part of what we do. We developed our own system for tracking our thousands of cases in detail each year. We adopted LEAN management, a board-wide, cutting-edge approach to setting priorities, channeling resources and measuring success in program delivery.