Negotiated procurements: An alternative to high-risk, mediocre proposals
UK: Still driving service delivery change
The U.K. Big Society project includes the reform of government service delivery. As promised, the government has released a 2012 update on its original Open Public Services concept piece, and it is clear that change is still top of mind.
The cost of the lack of trust
A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on large public sector organizations. A point that arose from our consultations was that if public sector organizations are to embrace these new tools, then managers will have to learn to trust employees to use social media sensibly.
Mistaking advocacy for lobbying
One of the unfortunate developments in the last few years has been the labelling of business associations as “lobbyists” – a shorthand term used by both the media and politicians, which leads to misunderstanding about the role of associations in the policy process.