Sustaining good governance in the distributed age
6 min read
We’ve all seen the headlines – BC Ferries, Ornge, la Caisse de Depot, Newfoundland radiologists and the Canadian Nuclear Safety...
Program evaluation: Meeting a new challenge
4 min read
Beginning on April 1, 2013, and over a five-year cycle, the evaluation function in large federal departments and agencies will...
The danger of mixing messages
2 min read
If there is one function of government that has undergone significant change in the past few years, it has to...
Contract A is anti-competitive…
4 min read
…well, maybe not – but there is a link. Governments must learn to seek the best, be reasonable and decisive...
Democratic schisms: The clash of old and new voices
4 min read
For Egyptians and Mexicans, this past summer showcased the imperfections of democracy.
Parting thoughts of a deputy
4 min read
Last week, I announced that I would be retiring from the public service. Thank you for permitting me to bid...
Alice through the Looking Glass …
2 min read
Public sector reform can be like falling down a rabbit hole — things just get "curiouser and curiouser."
Changing the way you change
6 min read
Whether you have read John Kotter’s classic Leading Change or not, it almost certainly has influenced how you lead your...
Influencing trust
1 min read
Readers’ Digest Canada recently conducted a poll that found the Canadian Armed Forces was the most trusted institution in the...
Managing to what end?
2 min read
The question is: when will governments wake up and figure out that the process of transformation needs to take into...