Today’s Canadian Public Sector Quality Association (CPSQA) meeting in Ottawa featured a workshop by Craig Szelestowski, president of Lean Agility, on building buy-in and execution in quality improvement projects.
Szelestowski stressed the importance of three key elements needed to acquire results from an idea: quality of idea, desire or buy-in of necessary stakeholders, and ability of organizations to execute the idea.
“It’s easier to say what to do than how to do it,” he said, emphasizing that all good ideas must have a detailed plan of execution.
Among his other tips, he suggested that managers be more receptive to the opinions of middle managers, who will actually be doing the work of execution, and learn how to communicate an idea to others in a way that they will understand.
For example, he asked one attendee to demonstrate how he would explain the concept of a GPS to Samuel de Champlain, using language that Champlain would understand.
Szelestowski’s presentation today was a prelude to a more detailed workshop, which he will be conducting at the Lean Government Summit on October 23rd, 2013.
Amy Allen is a staff writer with Canadian Government Executive magazine. You can connect with her at amya@netgov.ca.
Public trust and infodemics
We are officially in the second wave of COVID-19. This is evident in the increasing number of infections that are…...
Post-COVID-19 and the Future of Work
Life, as we know it, has changed drastically over the past few weeks. The coronavirus has put a halt to…...
Operating in the digital environment
Digital is a big component of government services today. The drive for digital transformation began many years ago – moving…...
A look at trade
We live in a time of economic turbulence that is quickly escalating to the point of throwing the global economy…...
Roundup of public sector news – Remote work, federal election, and a new digital transformation event
In this episode of the Last Word podcast, CGE Radio host J. Richard Jones talks with the Deputy Editor of…
Cloud: The difference between data residency and data sovereignty
Given the time in which we are living, governments around the world are embracing cloud more and more than ever…
The next big thing in cybersecurity
Cybersecurity, especially in this time is critical to ensure that systems, data and private information are kept safe. In this…
Next-generation 9-1-1
Telecommunications networks are evolving in keeping with technological advancements. In this episode of CGE Radio, J. Richard Jones talks with…
Think twice before acting: The Legal Aid dilemma
There is no Justice without access to Justice. ̶ BEVERLEY MCLACHLIN (2011), FORMER CHIEF JUSTICE OF THE SUPREME COURT OF CANADA Tim Hortons, hockey, igloos, and the long-awaited NBA championship…....
Frameworks … does one size fit all?
The shoe that fits one person pinches another. – CARL JUNG (1933) Frameworks cannot be seen as global Band-Aids. Governments use frameworks…...
Analytics is a shared service
I think – value in this era of technology is delivered horizontally, not in vertical silos. ‒ CARLY FIORINA (2004), FORMER CEO OF HEWLETT-PACKARD Analytics is a…...
Leading inclusion and diversity in the OPS
Since the Equity Employment Act was introduced in Canada nearly 35 years ago, there have been significant improvements in the…...
COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in all jurisdictions in the country. Their response has been…...
Inter- and Intrastate Politics and Governance in Canada
In federal systems like Canada’s – where power, authority, and responsibility are divided and/or shared between multiple orders of government…...