City of Ottawa launches real-time traffic app

In ICT On November 21, 2013 0 719 0

The City of Ottawa and a Ryerson University spin-off company called Flybits announced this week that Ottawa Nav, a free mobile application, is now available to the public....

Great Expectations: Citizen-centred service delivery

Since 1998, the Institute for Citizen-Centred Service has been conducting Citizens First surveys to gauge Canadians’ satisfaction with public services and to learn what service improvements are needed....

Mismanage With Me, Volume 2

Confessions of a Public Service Manager In my first supervisory position, I inherited a clerk who had been with the organization a long time, and who had passed his best before date. Everyone knew this, and told me it had been this way for years. But when I pulled his personnel file, I saw only...

Canada Health Infoway Receives Project Management Award

In CGE Blog On November 21, 2013 0 648 0

Canada Health Infoway has been awarded the Global Project Management Office of the Year Award (PMO), making it both the first Canadian organization as well as the first government funded recipient in the award’s history. The PMO, given by the Project Management Institute (PMI), recognizes one organization each year for its accountability to taxpayers. Infoway...