Weekly Roundup – Nov. 22nd
Did you miss any of our content this week? Have no fear – we’ve got it all here. Who says......
When process trumps principle
Kudos to the President of the Treasury Board for announcing that, effective October, departments must post more detailed and enlightening...
Montfort moves to the cloud
New technology is changing the way the public service manages offices and delivers services. Executives are increasingly looking for simple,...
City of Ottawa launches real-time traffic app
The City of Ottawa and a Ryerson University spin-off company called Flybits announced this week that Ottawa Nav, a free...
Great Expectations: Citizen-centred service delivery
Since 1998, the Institute for Citizen-Centred Service has been conducting Citizens First surveys to gauge Canadians’ satisfaction with public services...
Mismanage With Me, Volume 2
Confessions of a Public Service Manager In my first supervisory position, I inherited a clerk who had been with the...
Canada Health Infoway Receives Project Management Award
Canada Health Infoway has been awarded the Global Project Management Office of the Year Award (PMO), making it both the...
The benefits of the cloud
Data is increasingly becoming fundamental to the world we live in. Governments use it on a daily basis to provide...
Transition Stress and Innovation
I’ve written previously questioning whether change is such a good thing. Even significant positive changes – innovations – require a period......
The leadership gap
The OECD has a report on public sector leadership that looks toward the leadership needs of governments in the 21st...