Toronto Transit Commission boosts efficiency with new scheduling system
It has been estimated that each year the Wheel-Trans Department of the Toronto Transit Commission (TTC) provides service to approximately three million riders around the city – so it goes without saying that its infrastructure has a lot of traffic to support.
The Purple Zone: Political-administrative interface
In 1996, Pacific Rim Commonwealth countries shared experiences in managing complexity at the political-administrative interface. The ‘Purple Zone’ was conceptualized as the intersection of the prerogatives and accountabilities of elected parliamentarians (the ‘Blue Zone’) and the responsibilities and behaviours expected of an apolitical public service (the ‘Red Zone’).