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Month: May 2014

Creativity is key to innovative public engagement 

A regulator’s job is to fulfill its mandate in the public interest. The Canadian Radio-television and Telecommunications Commission (CRTC) has been using innovative ways to engage Canadians in public consultations.

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Maintaining Perspective 

Disclaimer: Note that while I work as a public servant, this is entirely my own initiative and what I post…

Why the APEX symposium matters to you 

Each year, the Association of Professional Executives of the Public Service of Canada (APEX) puts on the premier learning event for federal government executives. The theme of this year's APEX Symposium is Transformational Leadership: Challenge, Creativity and Vision.

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HR and data analytics 

In the digital age, companies are more than ever looking for ways to drive the customer experience. New technologies, such as social media and mobility, mean that customers are expecting more from the brands they interact with...

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Manager development: Matching competency to complexity 

Last summer, the Vice Chief of the Defence Staff (VCDS) signed off on a departmental initiative known as the Project Management Competency Development initiative (PMCD) that will provide a structure for the necessary training project managers require to align their knowledge and skills with the risks and complexities of procurement programs.

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Turning around a commission in decline 

In 2011, the St. Lawrence Parks Commission, an agency that has been operating Fort Henry, Upper Canada Village, Upper Canada Golf Club, Crysler Park Marina and several waterfront parks and campgrounds since 1961, was in deep economic trouble.

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