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Day: 15 July 2014

The pride of public service 

Although we have much to be proud of, I've come to the conclusion that we're missing a sense of pride and identity in the profession of public service in Canada.

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Metrics: A Cautionary Tale 

While it has been around for over 130 years, the concept of management through measurement is most often attributed to Peter Drucker, and his 1954 book, The Practice of Management – perhaps the first book to identify management as a professional discipline.

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Metrics: A Cautionary Tale 

“I often say that when you can measure what you are speaking about, and express it in numbers, you know…