Connection and collaboration for civic innovation

In ICT On September 11, 2014 0 559 0

The act of linking people and ideas through communication and relationship building is critical to solving the complex problems that challenge us. It’s also what will help us capitalize on new opportunities....

Pinning Waves Upon the Sand

I have written previously about how metrics are crucial in the world of performance management . Used well, they create a yardstick by which all employees are evaluated. The very act of measuring the right things can lead to better results. Though we are reluctant to admit it, most managers do a poor job of objectively measuring performance. Observing and recording employee behaviour is hard...