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Month: October 2014

Twelve trends changing our world 

Leaders need to know how to inspire and manage, and have a solid understanding of the policy field in which they operate. But that’s not enough.

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The Emperor has no clothes: A lesson in courage 

In the well-known children’s story, an Emperor falls victim to the charms and manipulations of some troublemakers who convince him that his magnificent (and expensive) garments are visible only to those with great wisdom.

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GTEC: Showcasing IT’s strategic role 

Ottawa’s GTEC 2014 event is in full swing, and its theme, Government from the Outside-In, touches on three important issues for governments in the digital age. The first is the role of institutional IT. In the days of e-government, the IT function was seen as the enabler of change.

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Social media’s deliberative challenge 

Social media presents new challenges for all organizations and for government nowhere more so than in modernizing public engagement where traditional techniques often fall short. Successfully linking heightened participation and better outcomes requires deep-seeded innovation in devising and nurturing deliberation.

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GTEC: Navigating change 

People often seem surprised by how I find ways to get stuff done where others say it is impossible. I do so by being intentional about how I navigate through the present toward the future. Since each new attempt at systems change is mostly uncharted territory, this is harder than it sounds.

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Digital government: Start with the data 

Fifteen years ago, citizen-centric e-government drove transformation efforts. Today, the new frontier is digital government. Andrea Di Maio is managing vice president for public sector in Gartner Research. He argues that to be effective, digital government innovation needs to blend both citizen-centric and data-centric approaches.

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Demographics and changing demands challenge oversight 

The Nova Scotia Office of the Ombudsman is a small operation of 17 full-time staff. While the province has a population of fewer than a million people, the office provides a full range of government oversight services...

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