If it’s broken – fix it!
4 min read
Last month I supported the argument that if a received bid does not comply with some minor aspect of a...
The Business Information Model, Part 2: How will IM/IT respond to the challenge of open government?
3 min read
In the January issue of this magazine, ARMA NCR suggested an approach to respond to the requirements and challenges issued...
Service, identity and the future of Canada Post
4 min read
Canada Post’s phasing out of home delivery in many urban dwellings reflects an undeniable truth: snail mail is on the...
Can our system survive digital technology?
1 min read
Westminster governments are interesting because so much of what happens in them, and how they work, is governed by convention....
The Diversity of… Well… Diversity
3 min read
“Try never to be the smartest person in the room. And if you are, I suggest you invite smarter people......
Effective project management goes right to your bottom line
3 min read
While government agencies do not have “bottom lines” in the way private sector organizations do, agency leaders are “under the...
Secure application enablement: From CS-No to saying yes
4 min read
As Canadians, it’s in our DNA to be helpful and to avoid saying "no.” So why is it that “no”...
Valuing all credentials equally: What’s in it for you?
4 min read
We all think about it, whether it is when we draft a job description or read a job posting: what...
Northern development: Summit unearths leadership challenges and opportunities
3 min read
Place matters, and having a facility such as the Science North Vale Cavern to kick things off was inspirational. Over...
Inspiring Versus Engaging
3 min read
We all love the feeling of being inspired. But what does it mean to be inspired? Millions of people have......