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Day: 17 June 2015

The separation of email and state 

High profile individuals are always under scrutiny, especially when it comes questionable use of technology. Hillary Clinton’s email archive continues to be widely discussed.

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Online awareness: Key to improving government services 

Somewhat surprisingly in light of ongoing budget constraints at all levels of government, the latest iteration of the Citizens First research shows that Canadians are rating government services highly. Delivery timeliness and issue resolution emerge as the key drivers of customer satisfaction...

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Ave atque vale… 

It took me more than 20 years in the public service to arrive in the procurement arena. One lesson I learned is that the crux of effective procurement is making sure that procurement professionals know what it is like to be in line operations:

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