Finding focus in the chaos
2 min read
As populations grow and age, the demand for services increases. As this demand increases, customer expectations rise. And when customer......
Adobe migrates 11 million pages to new government Web site
2 min read
Computer software company Adobe, has migrated more than 11 million pages of government documents to a new online service platform......
Putting PIUs First: A Private Sector Perspective
6 min read
As a consultant, I work primarily with private sector organizations including the “big-five” banks, professional governing bodies and regulators for......