Professionalizing Evaluation in the Government of Canada: How PHAC and HC Did it.

The Government of Canada’s newly announced Policy on Results replaces the former Policy on Evaluation. One new and welcome feature is that it declares in its Directive on Results that heads of evaluation are responsible for “ensuring that departmental evaluators have opportunities to develop their competencies and to earn evaluation-related designations or certifications from recognized...

Service Improvement to Businesses as Mission #1

In the recent June issue, we published a captivating piece by Christopher Lau on what governments need to do to attract more foreign companies to settle in this country. His conclusion, drawn on what is happening in the United States and Canada, was that governments need to “sell” the quality of the workforce, the education...