Q&A Interview with Chrystia Chudczak

In 2015, the Department of Innovation, Science and Economic Development (ISED) launched the Service Lab to respond to a recognized need for better government service experiences for Canadian businesses. Shereen Benzvy Miller, Assistant Deputy Minister of Small Business, Tourism and Marketplace Sector, led the charge. CGE Editor Patrice Dutil caught up with the Executive Director...

Enhancing business and personal lives

Canadian Government Executive kicked off its CGE Leadership Series for 2017 with a bang last Wednesday at the BLG office in Toronto. Over 45 attendees from within the public and private sector were treated to an array of tips and takeaways that can further enhance their business and personal lives on the topic of Talent Mobilization. Speakers...

CGE Leadership Series: Moving towards the workplace of the future

The rapid advances in digital technology, demographic and societal shift even environmental changes are all pushing government agencies towards altering their traditional norms and systems – it’s something government organizations have to undergo in order to adapt to an evolving ecosystem. “The role of government has shifted from that of a solution provider to that...

Connecting the Dots between M, E, RBM….and Deliverology

The year 2016 saw two critical words circling the halls of Ottawa – ‘results’ and ‘deliverology.’ The first is not new to the federal public service, though occasionally it is touted as a major breakthrough (let’s not forget that Results for Canadians was the centrepiece of the government’s management framework at the turn of the...

February 2017 issue: Finding True North

The latest issue of Canadian Government Executive is currently available. Some of the articles appearing in this edition are: Making Government Websites Accessible For People With Disabilities: Outlook, Challenges and Opportunities Finding True North: Moving towards a purpose-driven culture The New Internal Audit Function Building Canada’s Cyber Security HR Capacity The Service Research Conference The...

How to bring about real Cultural Change in the Public Service

The critical challenge facing the public service is changing its culture. This is a direct consequence of the complexities and intricacies of the new kind of work required by the “new governance” required in the 21st century. At stake is not simply a change in attitude, but a new awareness that change is not, and...

028 | Interview: Addressing Canada’s Tax Gap with Analytics

In this episode, hear from Carl Hammersburg, Manager, Government and Healthcare Fraud and Risk at SAS on the tax gap in Canada and how analytics can help to close that gap. Learn more about this in an upcoming webinar ....

Netflix poses challenges for Canadians and building a lasting legacy

Video steaming is gaining in popularity, but as this continues to grow it is posing some challenges for Canadian producers and consumers. In this show, we will talk more about this and share five strategies in building a lasting legacy....

Addressing Canada’s Billion Dollar Tax Gap with Analytics

A new study from the Conference Board of Canada gives our first estimates of the total size of the tax gap, and the news isn’t good.  At a minimum, it’s an $8.9 Billion hole, but may be as high as $47.8 Billion annually, or nearly half a trillion dollars every decade.  Comparing that to the...

The Ethics of Influence

As understanding of social behaviour increases through intensified research, many government executives are learning about the art of nudging. Governments are establishing nudge units to encourage the citizenry to adopt desired behaviours and, less formally, ministries are trying other routes than laws and regulations to get results....