Engaging on Engagement – Developing the City of Edmonton’s New Public Engagement Policy
4 min read
In April 2017, the City of Edmonton approved a new Public Engagement Policy (C593), developed using a collaborative process involving......
Engaging Citizens: It’s a Different World
5 min read
The ways governments engage with citizens have gotten a lot more complex. The skills they need to be successful in......
Innovating social services in Canada by giving clients greater choice, control, and flexibility
5 min read
Everyone wants to change, become more efficient, and drive better value – all code for greater cost savings. But one......
Building Better Buy-in for Evaluation
7 min read
Evaluation may provide information relevant to broader public processes such as program improvement, decision-making or accountability. Nonetheless, evaluation’s positive contribution......
Five ways governments can keep their staff — without a pay rise
5 min read
The UK Department for Education (DfE) doesn’t have an easy mandate: it’s responsible for children’s services, education and child protection......
Smart Technology for Social Equity
6 min read
In July 2017, a local company unveiled a “virtual statue” on the Halifax Waterfront of philanthropist Ruth Goldbloom, who was......
On the need for Departmental Chief Procurement Officers
8 min read
Procurement modernization has been a Government of Canada (GC) policy priority for the last decade: regrettably, with limited results. In......
Five touchstones for Canadian governments making infrastructure decisions
7 min read
With the launch of the Canada Infrastructure Bank and US Congressional interest in Trump’s “trillion dollar” infrastructure promise, coupled with......
Enlisting volunteers
3 min read
Large-scale change occurs when a sizeable body of people gets behind an opportunity and acts on critical initiatives linked to......
Interview with Annette Antoniak, CAO, Regional Municipality of Wood Buffalo, Alberta
13 min read
In 2016, the community of Fort McMurray, Alberta, located in the Regional Municipality of Wood Buffalo (RMWB), was ravaged by......