Innovation + Communication = Culture of Innovation

The well-publicized scrap between Canada’s Auditor General and the Clerk of the Privy Council questioning if the climate of the public sector is broken got my interest. Research shows that a culture that supports new thinking is crucial for innovation. I do not know if the culture is broken, but there are weaknesses. While Canada’s...

Fostering innovation in new public servants

As a new professional working in government, I hear a lot about “innovation,” and I am regularly encouraged to be innovative and bring new ideas to the table. However, there is always more that we can do to create and support a truly innovative culture. It is very easy for organizations to maintain status quo...

Human-centred design: the challenge of putting people back into policy

Most people go into public service because they want to improve things for the people they serve. But often they simply don’t know how — there’s still this myth that innovation means a crazy scientist in the lab. Teaching ordinary public servants new methodologies can show them that they too can really change things, and...

Top 4 ways the government can help Canada excel

A healthy Canadian economy and opportunities outside of North America are keeping Canadian chief executive officers (CEOs) positive about the future. According to PwC Canada’s 21st CEO Survey , 72 per cent of Canadian CEOs are confident the global economy will improve over the next year, while 88 per cent are confident in the growth prospects of their businesses. This...

The effects of global population shifts and how it may be a good news story for Canada

Studies have shown that the global population will begin to decline, reshaping the social, political, and economic landscape of the world. Author and journalist, John Ibbitson, talks about how this shift will promote innovation and why it is a good news story for Canada. Ibbitson will be a keynote speaker at the 2018 Public Sector Conference....

West spends billions on research, but Asian innovators beat them to market

The US and other Western governments are sinking more money into research but are producing less than half as many patents as South Korea for the same investment, according to a report. This is due to the US, UK and EU countries’ inability to take new ideas to market, said the 2018 Innovation Arms Race report . As a result,...

Can innovations in procurement lead to new ways of working?

By June 2017, the Public Engagement Team at the Privy Council Office (PCO) had received many questions from departments about digital engagement tools. The team began searching for these tools, only to find that while there were some great open source public engagement tools out there, none were immediately ready for Government of Canada (GC)...

For government innovation to take off, it needs to break out of the lab

A single team or lab could never create the volume of ideas needed to make hundreds of small improvements in all aspects of a complex organisation. That became obvious to me while working for the New Zealand Post. I was in the Total Quality Service team, which had a year to develop comprehensive strategies to...

Engaging Citizens: May/June 2018 issue

We are excited to share with you the May/June issue of Canadian Government Executive. In this issue, we have an interview with Patrick Borbey, President of the Public Service Commission of Canada. Other stories in this issue: Innovations in Public Engagement Being Canadian: Quebec’s Dialogue with the Rest of Canada Engaging on Engagement From Policy...

Innovating social services in Canada by giving clients greater choice, control, and flexibility

Everyone wants to change, become more efficient, and drive better value – all code for greater cost savings. But one important global trend in social services delivery that is only just starting to be investigated in Canada is that of providing greater choice and control to the client. True transformation in the sector For all...