EP 53: The practice and challenges of Enterprise Performance Management

In this episode of CGE Radio, J. Richard Jones talks with Suzanne Nickerson, National Lead for Defence Sector at KPMG in Canada; Partner, Management Consulting and Linda Lizotte-MacPherson, who held a number of deputy minister positions in the federal government from 2005 to 2016. These included President of the Canada Border Services Agency, President of the...

Innovating social services in Canada by giving clients greater choice, control, and flexibility

Everyone wants to change, become more efficient, and drive better value – all code for greater cost savings. But one important global trend in social services delivery that is only just starting to be investigated in Canada is that of providing greater choice and control to the client. True transformation in the sector For all...

Top 4 ways the government can help Canada excel

A healthy Canadian economy and opportunities outside of North America are keeping Canadian chief executive officers (CEOs) positive about the future. According to PwC Canada’s 21st CEO Survey , 72 per cent of Canadian CEOs are confident the global economy will improve over the next year, while 88 per cent are confident in the growth prospects of their businesses. This...

Building Better Buy-in for Evaluation

Evaluation may provide information relevant to broader public processes such as program improvement, decision-making or accountability. Nonetheless, evaluation’s positive contribution to these goals may be affected by resistance from stakeholders associated with the program being evaluated. Resistance to evaluation may take various forms at different stages of an evaluation initiative. Prior to beginning the evaluation,...

Evaluation – Systematically gathering information. An interview with the President, Canadian Evaluation Society

In this episode, Marcello Sukhdeo fills in for your regular hosts. He speaks with Harry Cummings, President of the Canadian Evaluation Society. Hear about evaluation, who can be evaluators, why evaluate, why it is special and needed, challenges and the future for evaluation. To learn more and to download CES’ handy guides, visit their website  here...

Bookshelf: Barking up the Wrong Tree

Did your high school valedictorian go on to achieve greatness? High schools select their valedictorians because they show promise and exemplify the best the school has to offer. So it’s not unreasonable for us to expect them to achieve great things. Many achieve success in their future careers. But greatness tends to be rare. And...

Principled Evaluation: Who Cares?

Compared to audit professionals and their preoccupation with “independence”, evaluation specialists may seem unconcerned about ethical principles. Their fixation is on systematic processes, methods and techniques. Principles underlying evaluations rarely come up in evaluation planning or implementation, and they seldom figure in evaluation reports or follow-ups. Give a workshop to evaluators on “big data” or...

Solving Complex Problems

Having a clear definition of success is one of the key components in achieving the desired results of a project but oftentimes, many projects become too complex to manage. In many of these cases, major projects and programs which are considered initially “complicated” in nature, end up in “chaos”, and often subject to visceral media...

TechGov Forum: How can your agency unlock value from its digital assets?

Does your organization have a very narrow view of what digital means in today’s economy? If so, then your agency may be losing out on the opportunity to unlock the true value of its digital assets. Overall, Canadians are upbeat about the principles of digital strategy. As many as seven out of 10 executives in...

September 2017 issue: Fostering Resilience

We are happy to share with you the September 2017 issue of Canadian Government Executive. In this issue, you’ll find the following articles: Fostering Resilience: How to Effectively Manage Workplace Stress Mental Health in the Virtual Workplace: a Cross-country Checkup The Best Public Service in the World You Say? Leveraging Internal Audit Information Making Channel...