Building Better Buy-in for Evaluation

Evaluation may provide information relevant to broader public processes such as program improvement, decision-making or accountability. Nonetheless, evaluation’s positive contribution to these goals may be affected by resistance from stakeholders associated with the program being evaluated. Resistance to evaluation may take various forms at different stages of an evaluation initiative. Prior to beginning the evaluation,...

Evaluation – Systematically gathering information. An interview with the President, Canadian Evaluation Society

In this episode, Marcello Sukhdeo fills in for your regular hosts. He speaks with Harry Cummings, President of the Canadian Evaluation Society. Hear about evaluation, who can be evaluators, why evaluate, why it is special and needed, challenges and the future for evaluation. To learn more and to download CES’ handy guides, visit their website  here...

Bookshelf: Barking up the Wrong Tree

Did your high school valedictorian go on to achieve greatness? High schools select their valedictorians because they show promise and exemplify the best the school has to offer. So it’s not unreasonable for us to expect them to achieve great things. Many achieve success in their future careers. But greatness tends to be rare. And...

Principled Evaluation: Who Cares?

Compared to audit professionals and their preoccupation with “independence”, evaluation specialists may seem unconcerned about ethical principles. Their fixation is on systematic processes, methods and techniques. Principles underlying evaluations rarely come up in evaluation planning or implementation, and they seldom figure in evaluation reports or follow-ups. Give a workshop to evaluators on “big data” or...

Solving Complex Problems

Having a clear definition of success is one of the key components in achieving the desired results of a project but oftentimes, many projects become too complex to manage. In many of these cases, major projects and programs which are considered initially “complicated” in nature, end up in “chaos”, and often subject to visceral media...

TechGov Forum: How can your agency unlock value from its digital assets?

Does your organization have a very narrow view of what digital means in today’s economy? If so, then your agency may be losing out on the opportunity to unlock the true value of its digital assets. Overall, Canadians are upbeat about the principles of digital strategy. As many as seven out of 10 executives in...

September 2017 issue: Fostering Resilience

We are happy to share with you the September 2017 issue of Canadian Government Executive. In this issue, you’ll find the following articles: Fostering Resilience: How to Effectively Manage Workplace Stress Mental Health in the Virtual Workplace: a Cross-country Checkup The Best Public Service in the World You Say? Leveraging Internal Audit Information Making Channel...

The Case for Strategic Foresight as Design Tool

The design needed and practiced in government departments and the broader public sector is often of a systemic nature. Typically, planned actions require a substantial period of time for implementation and the actual outcomes from these actions can only be observed after an even longer period. This is the case in education, healthcare, economic development,...

Using Behavioural Insights to Improve Government Programs and Services: The Case of Job Match

Behavioural Insights (BI) is a multidisciplinary approach that uses principles and methodologies from the behavioural sciences such as behavioural economics, marketing, and psychology. It is attracting considerable attention from researchers and policy makers around the world as a valuable and promising tool to improve governments’ programs, service delivery processes and relevant client outcomes. In the...

The Endless Pursuits of Results in the Age of Program Evaluation

One of the writers in this month’s issue started a note by saying “Did you know that some of the world’s most interesting analysis of employment programs is being conducted in Canada?” It struck me as a strange line. It had a familiar, if odd, lacquer; a mix of pride and frustration.  I call it...