Innovation + Communication = Culture of Innovation

The well-publicized scrap between Canada’s Auditor General and the Clerk of the Privy Council questioning if the climate of the public sector is broken got my interest. Research shows that a culture that supports new thinking is crucial for innovation. I do not know if the culture is broken, but there are weaknesses. While Canada’s...

The Future of Digital Government Is Here, with Jeff Smith, KPMG

Digital government transformation is a massive opportunity. Advanced technologies allow governments to create potential value across departments and agencies. Apps are becoming the common preference for many citizens. A change toward catering to citizen’s needs through online and mobile applications. On today’s show, J. Richard Jones interviews Jeff Smith. Jeff is COO, Global Advisory at...

Digital Reinvention addresses citizens expectation

Citizens are embracing technology as it rapidly changes. The experience that they are receiving from this adoption has created an expectation that they are looking for their government to meet. This demand from citizens is pushing governments to create personalized experiences for services similar to what citizens are getting through traditional means like shopping online....

A.I. and Government

Cultivating more intelligent government has long been a hallmark of public sector reform, as more agile and learning-based forms of governance are essential to innovation. The rise of Artificial Intelligence (A.I.) is an extension of this logic – albeit with one important difference. In place of human ingenuity, the machines take charge. Well, perhaps not...

Smart Cities – March/April issue

We are excited to share with you the latest issue of Canadian Government Executive. In this issue, we have two interviews, one with Annette Antoniak, Chief Administrative Officer, Regional Municipality of Wood Buffalo, Alberta and Janice Fukakusa, Chair of Canada Infrastructure Bank. Also, we are thrilled to announce a new section in CGE called Game...

Stepping up to the smart cities challenge

Welcome to the era of Smart Cities where connectivity will drive your daily commute, where internet infrastructure will be as critical as any bridge, hospital or highway in guaranteeing a safe, accessible, healthy and prosperous community for you and your family. Technology and data will be the new tools for urban planners to improve the...

Smart City strategies

Federal efforts to increase the use of data to inform and improve services may soon cross paths with parallel efforts at the municipal level. Smart City strategies have been gaining momentum worldwide. A Smart City uses information and communication technology to manage a city’s assets, such as public transportation or power systems. Using sensors and...

Dial 1-800-digital: Modernizing a legacy service for today’s business

Making a successful digital transformation is tough. It can be costly, confusing, and downright frustrating. However, digital transformations come in many different shapes, sizes and over varying timelines. Those in the tech world can get caught up in the “rip and replace” mindset, where the solution is to completely gut old infrastructure to make way...

Better service to Canadians, the mindset of government

Transforming the way services are provided by governments to match the extent people are interacting with technology is a top priority for any government. Citizens have come to expect and demand that their governments change with the rapid advancement of technology to equal the digital methods they are accustomed to in their everyday lives. This...