Canadian Government Executive - Volume 24 - Issue 03

May/June 2018 // Canadian Government Executive / 3 Features 8 Interview with Patrick Borbey President of the Public Service Commission of Canada By George Ross 14 Innovations in Public Engagement By Laura Wesley 18 Being Canadian: Quebec’s Dialogue with the Rest of Canada By Professor Kathy L. Brock 20 Engaging on Engagement By Cory Segin 22 From Policy Maker to Change Maker By Olivia Goudou 24 On the Need for Departmental Chief Procurement Officers By Vincent Robitaille and Jessica Sultan 26 Public Engagement ROI: Looking in the Right Places By Michael Cameron 28 Can Innovations in Procurement Lead to New Ways of Working? By Rachel Muston 30 The New Professionals Network By Spencer Sandor 31 How to Help a New Professional By Brindan Baskaran 32 Building Better Buy-in for Evaluation By Marie-Helene L’Heureux, Steve Jacob and Pernelle Smits 34 The Mint brings Mental Health Services into Workplace Wellness By Anna Mittag 38 Services Blueprinting/Line of Visible Charts By Steve Montague and Shirley Steller Departments 16 EYE CUES Bot Armies in Public Consultations By Peter Stoyko 36 MIDDLE MANAGEMENT Generating Short-term Wins By John Wilkins 40 GOVERNING DIGITALLY Digital Privacy and Public Trust By Jeffrey Roy 42 THE LEADER’S BOOKSHELF The Four Tendencies by Gretchen Rubin By Harvey Schachter 44 READINGS BRIEF Engaging Citizens: It’s a Different World By Andrew Graham 46 THE LAST WORD Consensus Government By Lori Turnbull 44 Engaging Citizens: It’s a Different World CGE online: Letters We welcome feedback on articles and story ideas. Email george@promotivemedia.ca. About the Cover Citizen Engagement It’s in the Archives Missed an issue? Misplaced an article? Visit www.canadiangovernmentexecutive.ca for a full archive of past CGE issues, as well as online extras from our many contributors.