Canada 150: Disjointed Federalism and Digital Dysfunction

In recent months, Canadians have borne witness to a new cycle in the perennial spectacle of federal – provincial negotiations on health care. The federal government dangled new funding for items deemed high priority, notably mental health and homecare. As always, consistent with constitutional dictates, the provincial stance was to seek new funds while rejecting new...

Do government organizations need a CDO?

A small but rapidly growing number of businesses have started hiring a CDO or chief digital officer. The main responsibility of this recent addition to the C-suite is to reshape an organization to enable it to thrive in the digital age....

MindLab’s Culture Shift

By: Patrice Dutil The MindLab meets every expectation you might have about a post-modern Danish institution that would dare sport such a title. Nestled on the ground floor of a rather non-descript building that contrasts cruelly with Copenhagen’s old stock exchange (the “Børsen”) across the street, the MindLab presents itself as a deep, white rectangle....

From broadcast to broadband

In ICT On May 12, 2015 0 590 0

Before the Internet, video was largely synonymous with television, supplemented by the emergence of video games and video rentals. Somewhere in the attic, a few home videos may gather dust – pricey and precious memories for the smallest of audiences....

Britain’s digital future

In ICT On April 7, 2015 0 573 0

On May 7, British voters will cast ballots and decide the fate of the current Coalition Government comprising Prime Minister Cameron’s Conservative Party and the more centrist-leaning Liberal Democrats....

Systems evolution: A gigamap

In Renewal On March 25, 2015 0 1K 0

What is the central challenge facing government institutions and societies in coming decades? We define this challenge as Digital Era Governance, where information knows few boundaries, power is dispersed, and authority and accountability need to be reconceived....

The evolution of service delivery

commentEmail””:””thomk@rogers.com””...

Policy development in the digital age

In Renewal On March 23, 2015 0 766 0

Last September the federal government announced a small business hiring credit. Asked to justify the policy, finance minister Joe Oliver cited analysis by the Canadian Federation of Independent Business (CFIB), a nonprofit that represents the interests of small and mid-size business owners....

Everything has changed

In Renewal On March 17, 2015 0 577 0

We hear it often about the digital era: “Everything has changed.” We hear that new technologies, business models, and modes of thinking are not just interesting, but downright revolutionary....

Global Solution Networks: A revolution in governance

In Renewal On March 11, 2015 0 572 0

I don’t think governments have changed fundamentally since Al Gore made that famous commitment 20 years ago. We’ve largely paved the cow path and I think we know what needs to be done: we need to change the whole architecture of government. We need to release raw data so that governments can become a platform...