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/ Canadian Government Executive

// February 2016

P

rime Minister Trudeau is off on one of the most intense

first 100 days of any Canadian prime minister. Appoint-

ing his Cabinet and senior staff, leading four internation-

al government delegations abroad, meeting Parliament

for the first time, chairing his first Cabinet meeting, responding to

the refugee crisis, and hosting press conferences were just some

of the new prime minister’s activities before the year-end break.

All of this was accomplished without the benefit of previous man-

agerial or Cabinet experiences.

By any measure, Trudeau has laid out an ambitious array of

short and long term aspirations for himself and his government.

During the 78-day election campaign, his team made more than

300 electoral promises in their platform document,

Better Service

for Canadians

. The promises cover a wide range of policy areas,

some of which are targeted to addressing particular policy areas

while others are designed to change the basic governance struc-

ture of the country such as Senate and electoral reform. All of

them will require careful planning and flawless implementation

if they are going to succeed, particularly within the normal elec-

toral four-year cycle.

At the heart of the plan to implement its wide ranging policy

agenda is the prime minister’s decision to create the Cabinet

Committee on Agenda and Results. Prime Minister Trudeau

will chair this crucial committee of eleven members, and he has

stocked it with the most critical ministers: Finance, International

Trade, Leader in the House of Commons, Public Safety. Its princi-

ple purpose is: to “set the government’s forward agenda and track

progress on priorities.” In other words, it is designed to make

sure that the government delivers on its promises and also to as-

sess the effectiveness of existing programs in order to move un-

derperforming program spending to areas of high priority.

The Trudeau team has been quietly signalling to Canadians

that they are determined to achieve policy results and want to be

held accountable for their actions. Their messaging was very con-

sistent in their election platform, the speech from the Throne and

the mandate letters, all of which has signaled the commitment to

transforming government into a far more effective and efficient

organization. As an example, the mandate letters for President

of the Treasury Board, Scott Brison, and Minister of Democratic

Institutions, Maryam Monsef, directs them to, “establish new per-

formance standards…and set up a mechanism to conduct rigorous

assessments of the performance of key government services and

report findings publicly. As well, develop a new service strategy

that aims to create a single online window for all government

services with new performance standards.”

In this case, the new government is drawing on the experiences

of many of the senior PMO staffers who worked previously for

former Premier Dalton McGuinty. At that time, the Premier’s

office became aware of the newly elected Blair government’s ef-

forts in the UK to streamline government and to make it more

effective by rigorously measuring outcomes and creating deliv-

ery units under the leadership of Michael Barber in the prime

minister’s office. Many of the best features of the UK model were

implemented by Tony Dean, then Cabinet Secretary of Ontario,

who has captured his assessment of how to improve and manage

government services in a recently published book,

Building Better

Public Services.

It is not surprising to learn that Dean has been advising the

Trudeau team about his experiences in Ontario where he worked

closely with many of the same people who are in the current PMO.

As one of Canada’s most savvy administrators, Dean would have

advised the prime minister that the success of his ambitious policy

agenda would depend on his ability to: limit his priorities to only a

few, set performance targets based on measurable outcomes, hold

ministers and deputy ministers to account for their areas of respon-

sibility, and regularly and publicly report on results.

In order to ensure that the public service is an integral part of

this new emphasis on results, the government recently announced

Matthew Mendelsohn’s appointment as Deputy Secretary to the

Cabinet (Results and Delivery). He joins the Privy Council Office

from the University of Toronto and the Government of Ontario

where he served as a Deputy Minister when Gerald Butts was

Principal Secretary to the Premier. With the Mendelsohn’s ap-

pointment the government is now well into the consolidation

phase of their transition to power by completing the personnel

and machinery changes that will drive the whole Cabinet process

for the next four years.

Many of the elements of this results driven approach are remi-

niscent of the 1970’s work of the Planning Branch at the Treasury

Board Secretariat. At that time, Prime Minister Trudeau, the el-

der, adopted a similarly strategic approach that emphasized the

importance of effectiveness and efficiency in government. Sadly,

after only a few years of operation, Trudeau abolished the Branch

when its work revealed the ineffectiveness of a number of the

government’s sacred programs and embarrassed the government

in a pre-election year.

This Trudeau government starts with a much stronger commit-

ment to getting government right, has proclaimed a strong belief

in open government, and has also hired experienced people who

have implemented a similar system in a provincial jurisdiction.

Like the success of Program Review in 1995, it, in the end, all de-

pends on the determination of the prime minister to make the

tough decisions. The entrenched interests inside of government

and in the wider policy community will inevitably rally around to

protect programs that are no longer working in the public inter-

est. Let the governing begin.

D

avid

Z

ussman

is a Senior Fellow in the Graduate School

of Public and International Affairs at the University of

Ottawa and is Research Advisor to the Public Sector

Practice of Deloitte.

dzussman@uottawa.ca.

The Last Word

David Zussman

Transition: New Ideas, New People

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