Canadian Government Executive - Volume 21 - Issue 9

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November 2015 // Canadian Government Executive / 3
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November 2015 – VOLUME 21 – NUMBER 9
web
INNOVATIONS
6 GETTING THE PUBLIC ONLINE:
Service Transformation
by Glenn Brunetti
10 MANAGING A SYSTEMS
TRANSFORMATION:
Going Paperless
by Tim Wacker
12 KEY TO DIGITAL SERVICE
TRANSFORMATION:
Leadership
by Roger Oldham
THE INTERVIEW
18 SAAD RAFI
Editor Patrice Dutil meets the 2015
Pan Am and Parapan Am Games CEO
26 CHANGE SPONSORS
Effective sponsorship drives
transformation
By Deann Young and Heather Wallace
27 New Professionals
The RCMP: Set to inspire
by Sandra DiGnagbo
28 The Leader’s Bookshelf
The Silo Effect
by Harvey Schachter
30 THE LAST WORD
“Harperman” and the Political Rights
of Public Servants
by David Zussman
THE DASHBOARD
16 ELECTION 42 VIA HEADLINES
on the PUBLIC SERVICE
OBSERVATIONS
21 IMPROVING THE EFFECTIVENESS OF
AUDIT COMMITTEES
By Rick Kennedy and Charles-Antoine St-Jean
23 DIGITAL GOVERNANCE
Cloudy Prospects for Small Town
Government
by Jeffrey Roy
24 Prime Minister’s Advisory Committee Report on the Public
Service Embraces the Value of Project Management
by the Project Management Institute
Special Report
18
12
21 18
10
Correction: In the October issue,
CGE incorrectly identified Mathieu
Weber as “Marcel Weber” on the
cover. Our apologies.