

Publication Mail Registration Number: 41132537
0
9
03
61399 70471
$5.00
Display until April 10
The Magazine for Public Sector Decision Makers
vol.
22
issue
3 march
2016
The Lessons and
Prospects of
Deliverology
by Evert Lindquist
Deliverology
Defined
by Harvey Schachter
The Cabinet
Committee
on Agenda and
Results
by David Zussman
An Interviewwith
Nancy MacLellan:
“On Service
Delivery”
by Patrice Dutil
the Service Lab
by Peter Jones