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The Magazine for Public Sector Decision Makers
vol.
22
issue
8 October
2016
Taking Care of Business
By Michal Dziong
Improving Service
at the ICBC
By Haneef Chagani
Implementing
New Workforce
Management
Technology
By Spiros Paleologos
An Interview
with CRA’s Dan Couture
on Leadership in HR
Focusing on
Customer
Service