Trust, transformation and technology
7 min read
Allan Seckel joined the British Columbia public service in 2003 after a career in civil litigation and class action practice...
Crisis management through social media
2 min read
Quote of the week “At the Queensland Police Service, we will continue to innovate with social media and other online...
Staff, stakeholders driving social media use
2 min read
Quote of the week “It’s hard to know exactly where we are heading with new technologies.” — Michelle D’Auray, Secretary...
Revolutionizing an IT department
2 min read
“I wanted freedom and fulfillment for everyone in the (Edmonton) IT office.” Chris Moore, CIO City of Edmonton
Public executive disconnect?
2 min read
Quote of the week “Unless a public sector executive knows a great deal about the lifestyles and values of the...
The value of arts and culture
2 min read
The subtitle of this report, prepared by the U.S. National Governors Association (NGA) Centre for Best Practices, is called “Using...
Archiving the digital record
7 min read
How does a traditional government organization move from archiving books to preserving blogs and other sources of digital information?
A tale of two cities: Differing perspectives on city governance
6 min read
In both Calgary and Toronto, citizens voted for change last fall. In Calgary, civic activist and business professor Naheed Nenshi...
Assimilating science into decision making
7 min read
Science is part of the knowledge economy and thus an important driver of Canadian prosperity.
Unlocking information
6 min read
The United States, Britain and Australia are moving toward open government that not only promotes information sharing and collaboration among...