It’s time to demystify the use of AI in government or risk losing it altogether

We risk missing out on the potential “Artificial Intelligence” has to improve public services if people don’t trust what governments are up to. When it comes to AI, we hear and fear either the hype or the horror. The excitement surrounding AI is officially out of control. Publications are full of wild-eyed headlines about how...

What the rise of the trillion dollar tech company means for policymakers

The ascent of Amazon and Apple into the trillion dollar valuation club is a landmark corporate achievement. Together, these two firms are worth as much as the annual gross domestic products of Spain and Switzerland combined. But, beyond the accolades, what does the rise of these digital titans mean for policymakers? One key challenge is that a borderless...

Alert? What alert?

Tornado warnings broadcast a few weeks ago in Eastern Ontario and parts of Quebec are being praised for saving lives. But, as is too often the case in the high-tech world, people who didn’t receive the warning are being told they have themselves to blame. Emergency alerts in Canada have traditionally suffered from inadequate last-mile...

Microsoft is transforming the way of delivering government services with AI

Artificial Intelligence is creating a great stir across many industries today. AI itself has been around for decades, but in the last few years, we have seen a significant advancement of this technology. Many are concerned that it will take jobs away or ultimately harm the human race, while others are more supportive. In the...

Doug Ford’s Digital Dilemma

A decade ago as a Presidential candidate, then-Senator Obama was asked how he intended to pay for his signature promise of expanding health care coverage to all Americans. A frequent response was to invoke new technologies and the digitization of healthcare records as a source of significant savings. Such is the contrast between campaigning and...

Innovation + Communication = Culture of Innovation

The well-publicized scrap between Canada’s Auditor General and the Clerk of the Privy Council questioning if the climate of the public sector is broken got my interest. Research shows that a culture that supports new thinking is crucial for innovation. I do not know if the culture is broken, but there are weaknesses. While Canada’s...

Cloud adoption: Interview with Jonathan Spinks, Sourced Group

Cloud technology is a game changer! Successful implementation in both the private sector and public sector is a vital component to business strategy. In this episode of CGE Radio, J. Richard Jones chats with Jonathan Spinks, CEO from Sourced Group. Tune in, as they explore the challenges of cloud adoption, security, the future of cloud...

EyeCues: Bot armies in public consultations

Automated software applications (“bots”) have been weaponized to unduly sway public opinion and online government consultations. A good defence starts with knowing the mischief each type of bot can get up to. Not all bots are bad. Many Internet-enabled services rely on them. Some bots can fight the good fight by improving political transparency. Knowing...

How can government make the most of AI without threatening rights?

Governments everywhere are announcing new strategies for artificial intelligence. From France, which has pledged $1.85billion in funding for research in the field, to Canada, which plans to cultivate a batch of AI specialists in its universities, it’s clear political leaders see AI as an area they need to get good at fast. As well as being an economic...

Improve Your Risk Management with Trend Analysis

Risk management is top-of-mind for many organizations and executives. It seems there is constant pressure to identify and reduce risks, which can be especially difficult if you don’t know where to start. If that’s the case, consider beginning with trend analysis. Trend analysis benefits risk management by highlighting trouble areas, helping you to improve your...