To Digitally Transform, Focus on People

Public sector organizations are embracing digital transformation, and we’re currently seeing...

How to stop smart cities from becoming surveillance cities

Urban officials dream of a future of “smart cities” that use...

Doug Ford’s Digital Dilemma

A decade ago as a Presidential candidate, then-Senator Obama was asked...

EyeCues: Bot armies in public consultations

Automated software applications (“bots”) have been weaponized to unduly sway public...

How can government make the most of AI without threatening rights?

Governments everywhere are announcing new strategies for artificial intelligence. From France, which has...

West spends billions on research, but Asian innovators beat them to market

The US and other Western governments are sinking more money into...

Why government disaster recovery shouldn’t be daunting

I was hosting a meeting recently when I received an urgent...

Digital Reinvention addresses citizens expectation

Citizens are embracing technology as it rapidly changes. The experience that...

A.I. and Government

Cultivating more intelligent government has long been a hallmark of public...