Vulnerability and Voting

On October 22, 2018, elections were held in Ontario’s 400+ municipalities....

Re-inventing productivity in business processes

In this episode, J. Richard Jones talks with Jason Hermitage, Vice...

Using less capacity to implement IT projects

The discussion around where technology is going in government tends to...

What governments need to be truly citizen-centric

Service delivery is an integral part of the work of governments...

Key government trends to be discussed at CGE Summit

Leadership, service delivery, change management, performance measurement, big data, transparency, digital...

Lessons from the U.S. approach to performance management

What are the key initiatives to support government innovation and change?...

Disruption, the New Industrial Revolution

Disruption, for the most part, always used to be seen as...