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Build relationships, not regimes
3 min read
The people are the company. Your employees, your partners, they are the firm. Share the mic. Everybody has a story......
Diversity and inclusion in the federal government: a double-edged sword
3 min read
In diversity there is beauty and there is strength. – MAYA ANGELOU Prime Minister Pierre Elliot Trudeau officially ushered in diversity, equity,......
Learning diversity and inclusion from Indigenous leadership
4 min read
Your history and your culture influence your type of leadership. Indigenous peoples come to leadership with their own history and......
Reshaping digitized public service delivery
4 min read
Digitizing services helps governments meet public expectations and become more efficient and resilient. The task is complex, but a tried-and-true......
Right to disconnect
3 min read
Sometimes, working less is doing more… ‒ HUGH SCHOFIELD (2016): BBC NEWS Working outside standard work hours is a public service reality......
Actions speak louder than words
4 min read
The COVID-19 crisis has highlighted communication successes and failings across the board. Best intentions have led many leaders to immediately......
Mastering the art of remote management
4 min read
Do you want to access talent everywhere, or just in specific markets? If the answer is everywhere, you need to......
Going the extra mile, remotely
3 min read
Always deliver more than expected. ‒ LARRY PAGE, CO-FOUNDER OF GOOGLE It is late afternoon, and you just sent off the report......
Think twice before acting: The Legal Aid dilemma
4 min read
There is no Justice without access to Justice. ̶ BEVERLEY MCLACHLIN (2011), FORMER CHIEF JUSTICE OF THE SUPREME COURT OF CANADA Tim Hortons, hockey, igloos, and the long-awaited NBA championship.......
Frameworks … does one size fit all?
4 min read
The shoe that fits one person pinches another. – CARL JUNG (1933) Frameworks cannot be seen as global Band-Aids. Governments use frameworks......