Reducing Risk in the Government of Canada’s Digitization and IT thru Partnership
Can deliverology help solve education, health problems in remote areas?
Shared services in Australia: a case study
Several state governments in Australia have attempted, with varying degrees of success, to implement shared services. In the past few years, the Australian media has reported extensively on their struggles: budgets blown, systems operating inefficiently, payroll debacles, and rumours of corruption in agencies.
Do shared services really save?
As the concept of shared services grows ever more popular in organizations across the globe, their usefulness has become a point of contention for some critics. Shared services have seen success in some areas – Ontario and New Brunswick, for example – but in others, they have been less than effective.
Simple principles: Ontario’s shared service approach
New Brunswick’s service success story
'Get better and cut costs' is the mandate of New Brunswick Internal Services Agency, says Byron James, Secretary to Cabinet and Head of the Public Service. It's a more positive and motivating motto than the traditional 'do more with less.'
Transforming government IT infrastructure
Shared Services Canada (SSC) was created on August 4, 2011, to streamline, standardize and transform the government of Canada’s IT infrastructure services to deliver a digital platform for the federal government of the future – one that is modern, reliable, secure, and provided at a reduced cost.
Post-COVID-19 and the Future of Work
Operating in the digital environment
A look at trade
Canada’s workforce of the future
Governments are faced with the huge task of making changes and transforming to meet the workforce challenges of a rapidly…
COVID-19 and our generational opportunity to improve citizen services
In this episode, J. Richard Jones talks with Mark Lambert from Accenture. Marks leads Accenture’s Federal Public Service business in…
Using data more effectively in policymaking and service delivery, interview with John Cousens, Google Cloud Canada
On the occasion of Google Cloud being awarded its framework agreement with the Government of Canada, we invited John Cousens,…
The biggest threats to cybersecurity
In this episode of CGE Radio, Lori Turnbull talks with Tony Anscombe, Chief Security Evangelist, ESET about the biggest threats…