Shared services: The Ontario solution
Shared services in Australia: a case study
Several state governments in Australia have attempted, with varying degrees of success, to implement shared services. In the past few years, the Australian media has reported extensively on their struggles: budgets blown, systems operating inefficiently, payroll debacles, and rumours of corruption in agencies.
Do shared services really save?
As the concept of shared services grows ever more popular in organizations across the globe, their usefulness has become a point of contention for some critics. Shared services have seen success in some areas – Ontario and New Brunswick, for example – but in others, they have been less than effective.
A more elegant public service
New Brunswick’s service success story
'Get better and cut costs' is the mandate of New Brunswick Internal Services Agency, says Byron James, Secretary to Cabinet and Head of the Public Service. It's a more positive and motivating motto than the traditional 'do more with less.'
Transforming government IT infrastructure
Shared Services Canada (SSC) was created on August 4, 2011, to streamline, standardize and transform the government of Canada’s IT infrastructure services to deliver a digital platform for the federal government of the future – one that is modern, reliable, secure, and provided at a reduced cost.
CGE Podcast
Roundup of public sector news – Remote work, federal election, and a new digital transformation event
In this episode of the Last Word podcast, CGE Radio host J. Richard Jones talks with the Deputy Editor of…
Cloud: The difference between data residency and data sovereignty
Given the time in which we are living, governments around the world are embracing cloud more and more than ever…
The next big thing in cybersecurity
Cybersecurity, especially in this time is critical to ensure that systems, data and private information are kept safe. In this…
Next-generation 9-1-1
Telecommunications networks are evolving in keeping with technological advancements. In this episode of CGE Radio, J. Richard Jones talks with…