Alert? What alert?

Tornado warnings broadcast a few weeks ago in Eastern Ontario and parts of Quebec are being praised for saving lives. But, as is too often the case in the high-tech world, people who didn’t receive the warning are being told they have themselves to blame. Emergency alerts in Canada have traditionally suffered from inadequate last-mile...

Immigration 2.0: What Role Will Cities Play?

Canada’s international reputation for welcoming and integrating newcomers is unparalleled. At a time when much of the world seems intent on pulling itself apart over disputes around immigration and placing formidable barriers in the path of newcomers, Canada is raising its immigration levels. In November 2017, Ahmed D. Hussen, the Minister of Immigration, Refugees and...

Bookshelf: When

A few years back, consultants with ghSMART told us the biggest question we face is “who”: Picking staff is our most important decision, even more critical than “what” – the strategy we will employ. These days, in an era in which purpose is prized, “why” can often be the biggest question. But recently, best-selling author...

Ethics Rules: Confusion and taking responsibility with Lori Turnbull

On today’s show, J. Richard Jones sits down for a chat about Ethics Rules and their ramifications with Lori Turnbull, Associate Professor in the Department of Political Science at Dalhousie University. Accountability and responsibility is a shared responsibility in political ethics. One that trickles down from the top and requires continual updating. Lori joined the...

On the need for Departmental Chief Procurement Officers

Procurement modernization has been a Government of Canada (GC) policy priority for the last decade: regrettably, with limited results.  In recognition of the criticality of transformation, the Prime Minister’s 2015 mandate letter to the Minister of Public Services and Procurement Canada (PSPC) directed her to (1) modernize procurement practices so that they are simpler and...

Assessing your level of readiness to face a crisis

It takes a lifetime to build a reputation and just moments to destroy it. Perhaps it’s a senior leader caught on tape saying or doing something inappropriate. Maybe criminal charges are laid against someone on the team. Or maybe it’s a leaked email or document gone wrong. The fact is if you’re a leader of...

Ethics Rules

Over the past two decades, codes of ethical conduct have become virtually mandatory in both public and private sector organizations. Codes of ethics check a number of boxes: they establish the values and principles that define the organization; they draw parameters around what constitutes ethical behaviour; and, they identify the consequences for noncompliance. Codes usually...

Federal government should consider spend management as it moves further into the cloud

Earlier this year the Canadian government took a crucial step by announcing that Shared Services Canada will be offering public cloud computing to the rest of the federal government. The move reflects the need to bring the public sector into the 21st century by using digital services that can maximize efficiency and improve accountability and accessibility. One often overlooked area...

Strategy and governance for data capture, robotics, autonomics and cognitive

On the global scene, technology has revolutionized and automated the work operations of many industries. However, only a few organizations have made significant strides in the adoption of enterprise automation. With evolving technologies like robotics, automation, and artificial intelligence, organizations are taking a fresh view of their operation entirely. This revolution is also about executives...

Defence Procurement in Canada: Major Actors and Approaches to Risk

Over the past decade, major Canadian procurement projects have encountered increasing difficulties, ranging from multi-million dollar cost overruns, decades-long delays, and lackluster capabilities. Military programs, partly due to their large capital outlays, are particularly vulnerable (albeit, by no means unique, as the Phoenix pay system debacle illustrates). Potential causes for these issues include the increasing...