Mr. Zuckerberg’s Democratic Dilemma
When Mark Zuckerberg checked out of Harvard for California’s Silicon Valley, his lofty ambitions were to connect the world and...
The misuse of measurement and accountability in government
In his article, Gaming the System, How the misuse of data impedes innovation, Ken Miller, founder of the Change & Innovation...
Unnecessary Risks by the Government of Canada
My observation is people often take the view, “no one else can do a project better than we can do...
Phoenix, the Senate and Digital Renewal
The recent 2018 Senate Report examining the Government of Canada’s Phoenix debacle provides cold comfort to the thousands of individuals...
What makes human services innovation tick?
Human services agencies play a vital role in society, providing a wide range of services to help citizens lead better,...
Alert? What alert?
Tornado warnings broadcast a few weeks ago in Eastern Ontario and parts of Quebec are being praised for saving lives....
Immigration 2.0: What Role Will Cities Play?
Canada’s international reputation for welcoming and integrating newcomers is unparalleled. At a time when much of the world seems intent...
Bookshelf: When
A few years back, consultants with ghSMART told us the biggest question we face is “who”: Picking staff is our...
Ethics Rules: Confusion and taking responsibility with Lori Turnbull
On today’s show, J. Richard Jones sits down for a chat about Ethics Rules and their ramifications with Lori Turnbull,...
On the need for Departmental Chief Procurement Officers
Procurement modernization has been a Government of Canada (GC) policy priority for the last decade: regrettably, with limited results. In...