Bookshelf: The Book of Bountiful Questions
Carpenters and electricians have tools: hammers, saws, pliers, plungers and flashlights....
New Professionals in the Canadian Public Service: Engaged but Hindered
Lately, all levels of the Canadian public service have devoted much...
The word ‘dysfunctional’ is often used to describe individuals, families, relationships,...
A high-pressure public sector is bad for mental health. Can government help?
When James Cattell, a delivery manager at the UK’s Department for...
Kotter International found that 90 per cent of managers and employees...
The federal government, as the largest and most complex public service...
EP 53: The practice and challenges of Enterprise Performance Management
In this episode of CGE Radio, J. Richard Jones talks with...
In the 5th century BC, Nehemiah rebuilt the walls of Jerusalem....
The Phoenix pay system debacle
In the spring of 2018, the Auditor General of Canada, Michael...
A few years back, consultants with ghSMART told us the biggest...
