Bookshelf: The Book of Bountiful Questions

Carpenters and electricians have tools: hammers, saws, pliers, plungers and flashlights....

New Professionals in the Canadian Public Service: Engaged but Hindered

Lately, all levels of the Canadian public service have devoted much...

Changing management

The word ‘dysfunctional’ is often used to describe individuals, families, relationships,...

Instituting Change

Kotter International found that 90 per cent of managers and employees...

Sustaining Progress

In the 5th century BC, Nehemiah rebuilt the walls of Jerusalem....

The Phoenix pay system debacle

In the spring of 2018, the Auditor General of Canada, Michael...

Bookshelf: When

A few years back, consultants with ghSMART told us the biggest...