Instituting Change

Kotter International found that 90 per cent of managers and employees...

Sustaining Progress

In the 5th century BC, Nehemiah rebuilt the walls of Jerusalem....

The Phoenix pay system debacle

In the spring of 2018, the Auditor General of Canada, Michael...

Bookshelf: When

A few years back, consultants with ghSMART told us the biggest...

Northern Leadership Perspectives: An interview with Dr. Joe Dragon

Wildlife Biologist, professional hockey player and public servant, born and raised...

Bookshelf: The Four Tendencies

At work, we are often trying to satisfy a bundle of...

Enlisting volunteers

Large-scale change occurs when a sizeable body of people gets behind...