We all ask why governments fail, often spectacularly, to carry out their policy goals through bad implementation. When something goes wrong, we watch the arch of public attention rise, demands for accountability, and then governments move in to fix the problem. Then, we move on. We seldom go back and do a post-mortem on failure....
Digital Reinvention addresses citizens expectation
Citizens are embracing technology as it rapidly changes. The experience that they are receiving from this adoption has created an expectation that they are looking for their government to meet. This demand from citizens is pushing governments to create personalized experiences for services similar to what citizens are getting through traditional means like shopping online....
Federal efforts to increase the use of data to inform and improve services may soon cross paths with parallel efforts at the municipal level. Smart City strategies have been gaining momentum worldwide. A Smart City uses information and communication technology to manage a city’s assets, such as public transportation or power systems. Using sensors and...
Enterprise Automation is up for a spin
Emerging technologies are getting faster and smarter. Cognitive capabilities, robotics and artificial intelligence are all blending and multiplying their existence with each passing day. While it is critical to embrace technology, it’s also imperative to strike a balance between the past and the future. The rapid innovation in business transformation begs the following fundamental questions:...
TechGov Executive Leadership Forum announces Michael Wernick as Keynote Speaker
Canadian Government Executive is honoured to have Michael Wernick, Clerk of the Privy Council and Secretary to the Cabinet as Keynote Speaker for TechGov Forum 2018 . This two-day conference which will be held in Ottawa on January 29 and 30 will provide a platform to discover challenges, opportunities, technology advancements and innovations for the government and public...
On the cusp of a dramatic, generational change
On a recent visit to Ottawa, I had the opportunity to sit down with some of Canada’s top public service executives to find out what’s on their mind and to discuss CGE. These meetings reinforced what I’ve been hearing from executives and managers at all levels across the country. Namely, with the rapid onset of...
TechGov Forum: How can your agency unlock value from its digital assets?
Does your organization have a very narrow view of what digital means in today’s economy? If so, then your agency may be losing out on the opportunity to unlock the true value of its digital assets. Overall, Canadians are upbeat about the principles of digital strategy. As many as seven out of 10 executives in...
TechGov Forum: How network analysis can benefit government agencies
With businesses and government agencies increasingly operating in a highly information-based economy and technologically-linked society, knowing the implications of various social network connections that link individuals and organization will become essential, according to John Burrett. Burrett is president and principal consultant at Haiku Analytics. He is an expert in using data graphics, social network analysis,...
TechGov: Showcasing technological advancements
Canadian Government Executive media through its upcoming TechGov event is providing the platform to help improve service delivery to the public. This event is designed to showcase the technological advancements being made in our rapidly changing world that our government can adopt to better serve Canadians. Join us for TechGov forum on November 7 & 8 at...
The answer my friends is blowin’ in the wind … BOB DYLAN (1962): BLOWIN’ IN THE WIND Managing is about getting things done through and with people. The textbooks tell us that managers carry out four integrated functions: planning, organizing, leading, and controlling. They apply these four functions to managing four business functions: marketing, operations,...
