How to Build Citizen Trust in Public-Private Partnerships
Governments around the world are actively pursuing digital strategies that improve...
COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in...
An innovative approach to service delivery
From Executive Government to Crown Corporation to Public Traded Company. Today...
The digital citizen is here — are governments ready?
The digital transformation processes within public administrations are important, but it...
Governing in the Citizen-Centric Era
Personalized services and accessibility – Canadian citizens want more digital services...
What governments need to be truly citizen-centric
Service delivery is an integral part of the work of governments...
Digital government in Canada: Moving from good to great
People already know the world is digital and that the best...
e-ID saves Estonia 2 per cent of GDP a year
In 2017, identity theft cost Americans $16.8 billion, and, in just...
Dashboard: Improving Services for Canadians
A look back to the start of 2018 to see some...
Leveraging AI for accessibility and inclusion in a digital world
Today the world is observing International Day of People with Disabilities. The...