How to Build Citizen Trust in Public-Private Partnerships

Governments around the world are actively pursuing digital strategies that improve...

COVID-19: Uprooting and Transforming Work in Canada

The COVID-19 crisis has placed unprecedented demands on public servants in...

An innovative approach to service delivery

From Executive Government to Crown Corporation to Public Traded Company. Today...

The digital citizen is here — are governments ready?

The digital transformation processes within public administrations are important, but it...

Governing in the Citizen-Centric Era

Personalized services and accessibility – Canadian citizens want more digital services...

What governments need to be truly citizen-centric

Service delivery is an integral part of the work of governments...

e-ID saves Estonia 2 per cent of GDP a year

In 2017, identity theft cost Americans $16.8 billion, and, in just...

Leveraging AI for accessibility and inclusion in a digital world

Today the world is observing International Day of People with Disabilities. The...