Engaging Citizens: It’s a Different World

The ways governments engage with citizens have gotten a lot more complex. The skills they need to be successful in that endeavour are also changing. There’s some interesting research into this with some useful insights. Look at the changing demographics of the country with diversity growing, as well the emergence of older cohorts in the...

Assessing your level of readiness to face a crisis

It takes a lifetime to build a reputation and just moments to destroy it. Perhaps it’s a senior leader caught on tape saying or doing something inappropriate. Maybe criminal charges are laid against someone on the team. Or maybe it’s a leaked email or document gone wrong. The fact is if you’re a leader of...

Leadership in Satellite Communications

In this episode of CGE Radio, J. Richard Jones speaks with Brent Perrott, President of Hunter Communications. They discuss the recent contract awarded to Hunter Communications by CBC radio to provide Satellite Space Segment Services and their recipe for success, how technology is tackling the challenges of satellite communications and the future of satellite communications....

5 Things you’re doing wrong in a job interview (from a communications pro)

You could hear the oxygen leave the room after I asked the question. The man across the table went white, looked down and fumbled through his papers. A few other people in the room shuffled in their seats uncomfortably. I felt bad, but I was there to do a job; and, unfortunately, he drove into...

040 | An interview with Alex Miller, President of Esri Canada

Today on CGE Radio, John Jones interviews Alex Miller the President of Esri Canada, which provides enterprise geographic solutions for Canada’s public & private sector. Canada is a massive country, and the geographic immensity proves to be its own set of challenges for Canada’s public sector. On today’s show, Mr. Miller talks about his history...

Confronting the Misunderstood

There is growing pressure on governments around the world to be more responsive. This is true for Canada. It is no less the case for Afghanistan. This includes increased demands for good governance, accountability, transparency and the delivery of results. It suggests that ‘stewardship’ over resources and processes is simply not enough. It is a...

From Silos to Synergies: Collaboration and Cabinet in a Networked Era

The Trudeau Government’s decision, in August 2017, to split the Indigenous Affairs Ministerial portfolio offers a potentially important inflection point in Canadian Westminster governance. Although skeptics have good reasons to be concerned that such a move is mere political window dressing and, worse yet, could yield the creation of two underlying and eventually even more...

Social Media, Digital Imagery and Youth Anxiety

As social media becomes ever-more prevalent in the lives of today’s youth, there are more questions about its impacts on mental health. New research demonstrates unequivocally that social media presents both new challenges and new solutions in shaping cognitive, mental, and emotional development. A recent British study released this year by the Royal Society for...

Evaluation: How FedNor Adapted

Evaluation is performed for a range of reasons:  to improve programs, to learn about how they function and, perhaps more often than we like to admit, to serve a purely symbolic, legitimating function.  Evaluation also struggles with a running tension: between the effort to ground it in rigorous, technical practice, and the reality that it...

Just Say What You Want

Radical candour sounds rather outré as a prescription for government executives. Careful caution is often the norm. But consultant Kim Scott believes candor is critical for relationships and internal organizational communications. And if that doesn’t convince you, her new book, Radical Candor, still has some terrific ideas to improve your weekly schedule of meetings and...