Building brand recognition
4 min read
ServiceOntario has helped change the way the Ontario government serves people and made it easier for customers to access a...
LEADERSHIP SUMMIT: Seven skills for managing massive change
1 min read
Strange as it may seem, a majority of us would opt to die rather than experience extreme change. So noted...
How social media (and some sweat and tears) landed me a job
2 min read
In the summer of 2012, I realized that if I wanted to move forward in my career as a public...
Thatcher’s legacy: new public management
2 min read
The commentaries on Margaret Thatcher have focused on her determination and ideological convictions. One area that she tackled as prime...
LEADERSHIP SUMMIT: What’s the future for the CIO?
1 min read
As the pace of technological change quickens and the demands on service delivery increase, the job of the public sector...
A dysfunctional public service?
4 min read
There are very few countries in the world where public sector controversies are of interest to Canadians. However, given that...
Workforce recruitment beyond borders
4 min read
To meet the current and future needs for skilled workers, the Saskatchewan government has adopted an aggressive three-part labour force...
High Arctic ambition: From the periphery to the mainstream
6 min read
In May 2013 Canada will take on the Arctic Council chairmanship for a second time. In the last six years,...
Honouring change leadership
2 min read
What characterizes successful change management? Six leaders and leadership teams will be recognized tomorrow, April 4, during an awards ceremony...
Results-based management: An endangered species?
4 min read
Results matter in the public sector, particularly in these challenging times of fiscal restraint, expenditure reductions, and rethinking of program...