Unions file challenge over sick leave changes

In HR On June 30, 2015 0 626 0

CBC, June 30, 2015 – Twelve federal public service unions have filed a legal challenge to the budget bill passed earlier this year arguing that the bill’s plan to save $900 million by overhauling sick leave and disability programs violates the country’s Charter of Rights and Freedoms....

Celebrating the best

In Leadership On June 30, 2015 0 802 0

commentEmail””:””ervinrehkop@yahoo.de””...

The art of mentorship

Mentoring can be one of the most critical – as well as challenging and rewarding – tasks we undertake in the workplace. Sometimes it’s formal. Sometimes it’s informal. But always, when effective, it’s important....

The five threats to independence

Independence has long been regarded as a cornerstone of the auditing profession. This is underscored today by the title of the auditor’s certificate. It is no longer simply called the auditor’s report; rather, we have included that very word “independent” in the title…...

Putting citizens first: Why is it so hard?

There’s a lot of noise out there about digital government. Yet there’s a gap between the expectations of citizens and the service experience they get from government. Though 87 percent of Canadian households are online and Canada’s Internet users are some of the most engaged in the world…...

Make your executive assistant key to your success

In Management On June 23, 2015 0 674 0

Congratulations. You’ve achieved professional recognition for your performance and the public service keeps heaping more responsibility on your shoulders. It means more work and more stress but it also means…...

The logical way to manage change and achieve results

The necessity for government executives to manage change, and achieve results, is an enduring quality of government work. Two fundamental assumptions support this view. Every government program, regardless of its scale or scope, exists to serve a purpose…...

Leader as lover: The power of passion

In Leadership On June 18, 2015 0 817 0

Humans are a strange but compassionate species. We are an amalgam of spirit, social relationships, and awkward behaviour. Our lives are made hopeful by infinite opportunities for love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control. Love is said to be the greatest of these....

The separation of email and state

In ICT On June 17, 2015 0 553 0

High profile individuals are always under scrutiny, especially when it comes questionable use of technology. Hillary Clinton’s email archive continues to be widely discussed....

Online awareness: Key to improving government services

Somewhat surprisingly in light of ongoing budget constraints at all levels of government, the latest iteration of the Citizens First research shows that Canadians are rating government services highly. Delivery timeliness and issue resolution emerge as the key drivers of customer satisfaction…...